FAQ

What To Expect

The biggest question we get asked is "What do results look like along the Hair Revival journey?"

Week 0

You've received your first serum and have just taken your before photos. The goal in the first 60 days is "reawakening" your hair follicles.

Week 4

Reduced shedding is expected at this point, and some people will be seeing the start of baby hairs appearing in their problem areas.

Week 8

Most people will see baby hairs (sort of like peach fuzz) where they are trying to revive their hair. These hairs are very fine and less than an inch.

Week 12-16

With increased density of baby hairs and a few months of natural growth, this is generally when the first signs of darkening and thickening are visible.

Products

When will I start seeing results?

Will my results continue to improve after the first few months?

I’m not currently losing hair, but I want to prevent it. Will this help?

What happens if I stop using the Revival Serum or Growth Concentrate?

Does the Hair Revival Serum work for both women and men?

Is the Hair Revival Serum for all hair types?

What are the ingredients in the Hair Revival Serum?

What is the fragrance of the Hair Revival Serum?

Where are your products made?

Are you cruelty-free?

Science & Technology

How do you discover new ingredients?

What is ProCelinyl?

How do you know your product works?

How are your products tested for safety?

Directions & Use

How do I use the Hair Revival Serum?

Can I use the Hair Revival Serum if I have sensitive skin?

Can I use the Hair Revival Serum on colored or dyed hair?

Can I use these products if I’m also using prescription hair loss medication?

Can I use the Hair Revival Serum with my other hair care products?

How long will a bottle of the Hair Revival Serum last?

Can I use the Hair Revival Serum if I’m pregnant or breastfeeding?

Food & Nutrition

Do I need to add supplements to my diet?

Shipping & Returns

How long will it take to receive my order?

Where does Revela ship to?

How can I track my order?

Can I cancel my Revela order?

What is your return/refund policy?

My box arrived damaged. What should I do?

Subscriptions & Billing

Why should I sign up for a subscription?

How can I change or update my subscription?

How can I pause or cancel my subscription?

What forms of payment do you accept?

Do you offer installment payment options?

When will my refill arrive?

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