When will I start seeing results?
Consistency is key and Revela’s Hair Revival Serum is best used as a regimen. While every person is different, you should start to see results around 4 weeks with daily use. This will be when the baby hairs start coming in and you start noticing thicker-looking hair overall.
Is the Hair Revival Serum suitable for both women and men?
While the underlying causes of hair thinning can be different, Revela's Hair Revival Serum is designed to work for all people–regardless of gender.
Is the Hair Revival Serum for all hair types?
Yes, Revela’s Hair Revival Serum is suitable for all hair types.
What happens if I stop using the Hair Revival Serum?
Revela’s Hair Revival Serum is best used as a regimen and you will maintain your results as long as you continue to use the product. If you stop using the Hair Revival Serum, you will see your hair return to its natural state after a few months of discontinuing use. We recommend applying the product consistently to see the most visible results.
However, we recommend switching to using the product once every other day or every 3 days (~1 bottle every 3 months) when you start seeing your hair appearing more full. This is adequate maintenance to keep up amazing hair quality.
I’m not currently losing hair, but I want to prevent it. Will this help?
Yes! Revela’s Hair Revival Serum is not just a hair loss solution. It is great for supporting the general thickness and fullness of your hair - no matter what your hair currently looks like.
How do you discover new ingredients?
Great question! While we sell hair care products, we are also a biotechnology company. We discover completely new ingredients through advanced artificial intelligence and machine learning.
This technology has only recently been discovered, which is why we are here today giving you a higher standard of efficacy within hair care. To give you a comparison, these processes and technology are also used by companies leading innovative drug discovery for a variety of diseases and illnesses.
We are proud to bring this technology to you as consumers.
What is ProCelinyl?
ProCelinyI(TM) is our proprietary, medical-grade, patent-pending ingredient. It was discovered through our rigorous artificial intelligence and machine learning process for the highest level of efficacy specific to supporting hair fullness and thickness.
Components of the lead ingredient are commonly found in other natural products like mushroom and mustard plants. This new ingredient is scientifically proven to help support hair follicle health and reduce the appearance of thinning hair.
What are your ingredients?
The list of ingredients for our Hair Revival Serum:
Aqua (Deionized Water), Glycerin, Aloe Barbadensis Leaf (Aloe Vera Gel) Juice, Pyrus Malus (Green Apple) Extract, Zemea (Corn) Propanediol, Caffeine, Serenoa Serrulata (Saw Palmetto) Extract, Ursolic Acid, Niacin, l-Lysine,3-(furan-2-yl)- 1-methanesulfonyl-5-(methylsulfanyl)-1H-1, 2,4-triazole, Biotin, l-Methionine, Inositol, Thiamine HCI (Vitamin B1), Xanthan Gum, Phenoxyethanol, Ethylhexyl-glycerin, Pantothenic Acid (Vitamin B5)
How do you assess your product's results?
We develop biological models for human hair and test our ingredients on them. The real roots of patients are grown in a lab and we measure how quickly those roots develop. That is how we concluded that our serum will help support hair follicle health and reduce the appearance of thinning hair. We follow up with rigorous clinical testing and only release products that we are confident in.
How has this product been tested for safety?
As scientists, we take the safety of our products very seriously. We carefully test our ingredients in the lab and also in the clinic to ensure that they are safe to use and do not carry any adverse effects.
Is the Hair Revival Serum FDA approved?
Our Hair Revival Serum is not currently FDA approved, but we have done rigorous testing on the ingredients in the serum to ensure safety and efficacy.
What is the fragrance of the Hair Revival Serum?
The serum has a slight hint of alcohol (ethanol, a common ingredient used to dissolve our lead ingredient) but otherwise is odorless. We do not use any synthetic fragrances in our formula.
Where are your products made?
Revela’s Hair Revival Serum is developed and manufactured in the United States. Our Rejuvenating Scalp Massager is manufactured in China.
Are you cruelty-free?
Yes. Revela is cruelty-free and vegan. We do not test on animals and none of our products contain animal-derived ingredients.
Directions & Use
Can I use the Hair Revival Serum if I have sensitive skin?
Yes! Revela’s Hair Revival Serum is safe to use on sensitive skin. If you are concerned about reactions or irritation, we recommend you apply a small amount on your arm before going forward with consistent use on your scalp.
Can I use the Hair Revival Serum on colored or dyed hair?
Yes. Revela’s Hair Revival Serum can be used on dyed hair without affecting the color.
Can I use these products if I’m also using prescription hair loss medication?
While you can safely use Revela’s Hair Revival Serum with prescription hair loss medication, your hair thickness results might be different than if you were just to use our product on its own.
Prescription hair loss medication typically speeds up the resting phase of your hair, so it tends to fall out more quickly than normal. If you are going through the shedding phase while on prescription hair loss medication, it might take longer to see the results from using Revela’s Hair Revival Serum.
Can I use the Hair Revival Serum with my other hair care products?
Aside from prescription hair loss medication, Revela’s Hair Revival Serum is suitable to use in combination with your other hair care products.
How long will a bottle of the Hair Revival Serum last?
One bottle of Revela’s Hair Revival Serum is enough for one month’s worth of daily use. However, it may last longer if you are using the serum to only treat spots or specific areas.
How do I use the Hair Revival Serum?
Use the Hair Revival Serum on dry hair or towel-dried hair. Start by applying a dropper-full directly to the hairline and scalp. Massage well to evenly disperse the serum. Use once per day. Apply daily for best results. Can be applied morning or night. Do not rinse. Style your hair normally.
Discontinue use if irritation or redness occurs. Do not apply to eyelashes or eyebrows. Avoid direct contact with the eyes. Rinse thoroughly if eye contact should occur.
Can I use the Hair Revival Serum if I’m pregnant or breastfeeding?
Yes. To ensure the safety of those who are pregnant or breastfeeding, we do not use hormones, sulfates, parabens, phthalates, formaldehyde/formaldehyde releasers, or dyes. We have done extensive safety testing on the ingredient. Based on our comprehensive evaluations, the lead ingredient should not lead to any reproductive issues.
Can I use the Hair Revival Serum on my eyebrows or eyelashes?
No. Revela’s Hair Revival Serum is not tested for safety or efficacy on these parts of the body. Avoid direct contact with the eyes. Rinse thoroughly if eye contact should occur.
How do I use the serum?
Use one dropper amount of the serum directly onto the scalp and massage in with our scalp brush. The serum can be used on dry or damp hair, style your hair as normal. Do not rinse out.
Shipping & Returns
When will I receive my order?
Orders will be shipped within 2 weeks on a first come, first serve basis.
Due to overwhelming support and nationwide supply chain delays going into the holiday season, we are experiencing some shipping delays. Please bear with us as we prepare your orders for shipment! We apologize for the inconvenience and as a small business, we appreciate your understanding.
Where does Revela ship to?
Revela currently ships to the United States.
Can I cancel my Revela order?
Once you place an order with us, it can’t be changed or canceled. Contact us at firstname.lastname@example.org as soon as possible if you think you’ve made an error with your shipping/billing/contact information and we will try to update it.
If you change your mind after purchasing, you can always return an item. Please see our return policy here.
How can I track my order?
After you place your order, you’ll receive a confirmation email that includes a tracking number which you can use to check the status of your delivery.
What is your return/refund policy?
You can return any eligible items by mail within 60 days of the original ship date for a full refund. To start a return or refund, please email us at email@example.com with your order number. We would love to hear your feedback and help you achieve your goals. Please see our full returns and refund policy here.
Subscriptions & Billing
Why should I sign up for a subscription?
The secret to fuller, thicker looking hair is consistency. The Revela Hair Revival Serum is best used as a regimen and you will maintain your results as long as you continue to use the product! A subscription means that you never have to worry about running out and will receive the Hair Revival Serum on a regular schedule.
And remember, you can skip or cancel your subscription deliveries at any time. In fact, we recommend switching to using the product once every other day or every 3 days (~1 bottle every 3 months) when you start seeing your hair appearing more full.
How can I change or update my subscription?
From your online customer account, you can reschedule a shipment or update your billing and shipping information.
How can I pause or cancel my subscription?
Current subscribers can update, pause, or cancel their plan through their online customer account.
What forms of payment do you accept?
We accept Paypal, Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, Amazon Pay, Klarna, and credit cards or debit cards. Unfortunately, we cannot accept checks or money orders.
What is shop now, pay later with Klarna?
Klarna is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
How do I purchase using Klarna?
Browse our website, add items to your cart and checkout as normal. At checkout, choose Klarna as your payment method. First-time customers will need to register with Klarna and provide payment details, and returning customers simply log in to make their purchase.
Please visit the Klarna FAQ for more information.
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