What To Expect
The biggest question we get asked is "What do results look like along the Hair Revival journey?"
You've received your first serum and have just taken your before photos. The goal in the first 60 days is "reawakening" your hair follicles.
Reduced shedding is expected at this point, and some people will be seeing the start of baby hairs appearing in their problem areas.
Most people will see baby hairs (sort of like peach fuzz) where they are trying to revive their hair. These hairs are very fine and less than an inch.
With increased density of baby hairs and a few months of natural growth, this is generally when the first signs of darkening and thickening are visible.
When will I start seeing results?
Consistency is key and Revela’s Hair Revival Serum is best used as a regimen. While every person is different, you should start to see results around 6-8 weeks with daily use. While results look different to everyone, this is often when users have reported seeing baby hairs start to emerge, reduced, shedding, and thicker-looking hair overall.
Will my results continue to improve after the first few months?
While everyone's hair is different, we have a significant number of long-term success stories. Take a look at our results page for some of them. Additionally, feel free to read the reviews at the bottom of every product page to hear even more stories from our customers.
I’m not currently losing hair, but I want to prevent it. Will this help?
Absolutely! Our Hair Revival products are not just solution for hair loss. It is also a great solution for supporting the overall health, promoting thicker-looking hair and enhancing coverage - no matter what your hair currently looks like.
What happens if I stop using the Revival Serum or Growth Concentrate?
Our studies show that the follicles that ProCelinyl revives will continue to grow without ProCelinyl for quite some amount of time, even after discontinuing the use of our serum. What that means is that the new hair that you do see while using the serum will continue to grow naturally even after stopping the use of the serum or our other products. However, hair has an average life of about 2-5 years, and once that follicle has lived through its cycle (anagen, catagen, telogen and exogen), it will tend toward the natural equilibrium of your hair, so if your hair is currently thinning, it will most likely revert back to that state. Therefore, because each hair strand is at different stages of hair growth, to maintain consistently great hair we highly recommend continuing the application of our Hair Revival products. However, once you have achieved the results you desire, you can cut back significantly on the frequency and amount of application (to 1 bottle every 2-3 months). This is adequate maintenance to keep up amazing hair quality.
In addition, once your follicles that are revived by ProCelinyl, they are no different than the existing ones that are currently growing naturally. They are still vulnerable to the same external factors (such as heat, pulling, chemical damage from dyes and other treatments, etc.) as the rest of your hair. So although our products can help restart a thinning scalp, it also requires a healthy routine, maintenance, and a proper regimen to maintain that great hair.
Does the Hair Revival Serum work for both women and men?
While the underlying causes of hair loss and thinning can be different for everyone, our Hair Revival products are designed to work for all people – regardless of gender. This includes the Hair Revival Serum, Growth Concentrate, and Brow Serum.
Is the Hair Revival Serum for all hair types?
Yes, Revela’s Hair Revival Serum is suitable for all hair types. Thick or thin, curly or straight, our serum has been proven to work on all types of hair.
What are the ingredients in the Hair Revival Serum?
The list of ingredients for our Hair Revival Serum includes:
Water/Aqua/Eau, Propanediol, Alcohol Denat., Dimethyl Isosorbide,
Glycerin, Ethoxydiglycol, PEG-40 Castor Oil, Polysorbate 20, ProCelinyl™ (furanyl
methylthio methylsulfanyltriazole), Panthenol, Aloe Barbadensis Leaf Juice,
Malus Domestica Fruit Cell Culture Extract, Resveratrol, Trifolium Pratense
(Red Clover) Flower Extract, Panax Ginseng Root Extract, Serenoa Serrulata
Fruit Extract, Ganoderma Lucidum Extract, Piper Nigrum Fruit Extract, Olea
Europaea (Olive) Leaf Extract, Pinus Pinaster (Pine) Bark Extract, Tetrahydrodiferuloylmethane,
Allantoin, Inositol, Dipotassium Glycyrrhizate, Isopentyldiol, Phenoxyethanol,
Ethylhexylglycerin, Disodium EDTA, Lecithin, Xanthan Gum, Citric Acid
What is the fragrance of the Hair Revival Serum?
The serum has a slight hint of alcohol (ethanol, a common ingredient used to dissolve our lead ingredient) but otherwise is odorless. We do not use any synthetic fragrances in our formula.
Where are your products made?
Revela’s Hair Revival Serum, Growth Concentrate, and Brow Serum are all developed and manufactured in the United States. Our accessories, including the Rejuvenating Scalp Massager, Tortoise Shell Claw Clip, and Boar Bristle Brush are manufactured in China.
Are you cruelty-free?
Yes, Revela is cruelty-free and vegan. We do not test on animals and none of our products contain animal-derived ingredients.
Our products are also free of parabens and toxins.
Science & Technology
How do you discover new ingredients?
Great question! While we sell hair care products, we are also a biotechnology company. We discover completely new ingredients through advanced artificial intelligence and machine learning.
This technology didn't exist until a few years ago, which is why we are here today giving you a higher standard of efficacy within hair care. To give you a comparison, these processes and technology are also used by companies leading innovative pharmaceuticals discoveries for a variety of diseases and illnesses.
We are proud to bring this technology to you.
What is ProCelinyl?
ProCelinyI™ is our proprietary, patent-pending ingredient. It was discovered through our rigorous and iterative artificial intelligence process and was selected from over 7 million other molecules for the highest safety and effectiveness and specifically targeting the support of hair fullness and thickness.
We named this breakthrough ingredient after the Mycelium, which is complex and fast-growing root structure in mushrooms. Like the mycelium, our hair follicles must act as anchors and supply nutrients necessary for growth.
The complete name of this ingredient is 3-(2-furanyl)-1-(methylsulfonyl)-5-(methylthio)-1H-1,2,4-triazole.
How do you know your product works?
We develop biological models for human hair and test our ingredients on them. The real roots (follicle cells) of real patients are grown in a lab and we measure how quickly those roots develop. We then conduct rigorous clinical testing and only release products that are scientifically proven to be both safe and effective. That is how we know that our serum will help support hair follicle health and promote thicker, fuller-looking hair.
How are your products tested for safety?
As scientists, we take the safety of our products (and the customers that use them) very seriously. We carefully test our ingredients in the lab and also in the clinic to ensure that they are safe to use and do not carry any adverse effects.
To read more about our safety process and protocols, click here.
Directions & Use
How do I use the Hair Revival Serum?
Use the Hair Revival Serum on dry hair or towel-dried hair. Part your hair in each area of concern. Apply 2-3 drops evenly along each part, including temples. Massage into scalp thoroughly. Do not rinse after application. Style hair normally once finished. Apply daily (AM or PM) for best results.
Can be applied morning or night. Do not shower or rinse immediately after applying or the serum will wash out. The lightweight serum can be used on dry or damp hair, so style your hair as normal. The non-greasy formula will not leave your hair greasy or smelly.
Discontinue use if irritation or redness occurs. Do not apply to eyelashes or eyebrows. Avoid direct contact with the eyes. Rinse thoroughly if eye contact should occur.
Can I use the Hair Revival Serum if I have sensitive skin?
Yes! Revela’s Hair Revival Serum is safe to use on sensitive skin. After clinical testing, our Hair Revival Serum is hypoallergenic.
If you are concerned about reactions or irritation, we recommend you apply a small amount on your arm before going forward with consistent use on your scalp.
Can I use the Hair Revival Serum on colored or dyed hair?
Yes. Revela’s Hair Revival Serum can be used on dyed hair without affecting the color.
Our serum works on all types of hair, regardless of the treatments you are getting done. However, our serum supports the healthy natural new hair growth. While new hair will come in healthy, our serum does not protect existing hair from harmful chemicals that may be present in dyes, bleaches, and colorings. The chemicals in these treatments may irritate the scalp and cause hair brittleness and breakage.
Can I use these products if I’m also using prescription hair loss medication?
While you can safely use Revela’s Hair Revival Serum with prescription hair loss medication, your results may differ from if you were just to use our product on its own.
Prescription hair loss medication typically speeds up the resting phase of your hair, and so it tends to fall out more quickly than normal. If you are going through the shedding phase while on prescription hair loss medication, it might take longer to see the results from using Revela’s Hair Revival Serum.
Our clinical results were obtained using just the Hair Revival Serum. In just 6 weeks 97% of women saw either fuller, thicker, or healthier hair.
Before using our Hair Revival Serum in conjunction with a prescription medication, please first consult your doctor/physician.
Can I use the Hair Revival Serum with my other hair care products?
Yes! It is suitable to use in combination with your other hair care products.
How long will a bottle of the Hair Revival Serum last?
One bottle of Revela’s Hair Revival Serum is enough for about one month’s worth of daily use. However, it may last longer if you are using the serum to only treat spots or specific areas.
During the first 2-3 months, we recommend daily application as you 'reboot' your hair follicles. However, we also recommend switching to using the product once every other day, or even every 3 days (~1 bottle every 2-3 months), once you start seeing your hair appearing fuller and thicker. This reduced application frequency is adequate maintenance to keep up amazing hair quality.
Can I use the Hair Revival Serum if I’m pregnant or breastfeeding?
Yes. To ensure the safety of those who are pregnant or breastfeeding, we do not use hormones, sulfates, parabens, phthalates, formaldehyde/formaldehyde releasers, or dyes. We have done extensive safety testing on the ingredient. Based on our comprehensive evaluations, the lead ingredient should not lead to any reproductive issues.
Our product contains a very small amount of ethanol, however an entire bottle contains no more than a pump of hand sanitizer.
Food & Nutrition
Do I need to add supplements to my diet?
While ProCelinyl works to provide your roots with a fresh start and encourage your hair follicles to "reboot," your body still needs the nutrients to sustain increased hair growth. Think of it like this: ProCelinyl starts the car, but you always need "gas in the tank" for your hair to grow.
The large majority of people don't need vitamin supplements, just need a balanced diet. Supporting hair growth requires nutrients like protein, fat, and vitamins, all of which can be found naturally in foods we eat all the time. Feel free to explore our blog for articles discussing other sources of key nutrients.
Shipping & Returns
How long will it take to receive my order?
Orders will be generally be processed within 1-2 business days (this excludes weekend and most federal holidays).
Domestic standard shipping (est. 3-5 business days after fulfillment) within the continental United States is free on orders over $100.
Free shipping is available for Revela Rewards members at lower order values.
On international orders (currently, we can only ship to Canada and Australia internationally), taxes, duties, and shipping will be calculated at checkout based on destination, order value, and weight. These orders generally take between 8-10 business days after fulfillment to be delivered. Taxes, duties, and shipping will also be processed automatically on subscription shipments at the time of re-order processing.
Expedited shipping options are available for an added charge.
Where does Revela ship to?
Revela currently ships to the United States, Canada, and Australia.
How can I track my order?
After you place your order, you’ll receive a confirmation email (or text message) that includes a tracking number which you can use to check the status of your delivery.
Can I cancel my Revela order?
Please feel free to take a look at our full cancellation policy here.
What is your return/refund policy?
Please feel free to take a look at our full return/refund policy here.
My box arrived damaged. What should I do?
Oh no! That's not how that was supposed to go. Not a problem, just snap a picture and send it to email@example.com and we'll have a replacement shipped out to you as swiftly as possible.
Subscriptions & Billing
Why should I sign up for a subscription?
The secret to fuller, thicker looking hair is consistency. The Revela Hair Revival Serum is best used as a regimen and we guarantee you will maintain your results as long as you continue to use the product! A subscription means that you never have to worry about running out and will receive the Hair Revival Serum on a regular schedule.
And remember, you can skip or cancel your subscription deliveries at any time. In fact, we recommend switching to using the product once every other day or every 3 days (~1 bottle every 3 months) once you start to see results.
The cherry on top: subscriptions are eligible for a discount on each subsequent renewal.
How can I change or update my subscription?
When logged into your Revela account, you can reschedule a shipment or update your billing and shipping information from the subscription portal.
Feel free to take a look at these step-by-step instructions on how to access the subscription portal.
How can I pause or cancel my subscription?
Current subscribers can update, pause, or cancel their plan through their Revela Account. After logging in to your account, you can click the "Manage Subscriptions" link. Use that link and you can edit frequency, shipping, billing and other information as well as cancel or modify your subscription.
Feel free to take a look at these step-by-step instructions on how to access the subscription portal.
What forms of payment do you accept?
We accept Paypal, Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay, Amazon Pay, Facebook Pay, and credit/debit cards. Unfortunately, we cannot accept checks or money orders at this time.
Do you offer installment payment options?
Yes! On one-time purchases, we offer options to pay with ShopPay.
However, on subscription purchases, we are not able to offer installment options at this time.
When will my refill arrive?
One bottle (30mL) is the estimated usage over a one-month period, as confirmed through our clinical trials. Therefore, with a Revela subscription, we will ship out a refill bottle every 30 days for a single bottle subscription and every 60 days for a Growth Pack subscription.
A reminder notification will be emailed to you 3 days before renewal in case you want to modify your order at all. Please note:
We will process your order every 30/60 days, but transit times may vary given weekends or holidays.
Ask A Question
Couldn't find an answer to your question?
No worries! Shoot us an email at firstname.lastname@example.org and we'll get back to you as fast as we can.
Also send us a message Monday to Friday 9:00 AM to 5:00 PM EST using our on-site chat feature!
Have a question about your order?
No problem! Send us an email at email@example.com and we'll get back to you as fast as we can. Remember to include your order number in the subject so we can access the information in the quickest way possible.
Your order number is approximately 5-6 characters and starts with an "R" (e.g. R1234).
- No match found...!!